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  Blue Cross (Asia-Pacific) Insurance Limited (“Blue Cross”) is a member of The Bank of East Asia Group. With over 45 years of operational experience in the insurance industry, Blue Cross provides a comprehensive range of products and services, including medical, travel, and general insurance, which cater to the needs of both individual and corporate customers.

In order to cope with the rapid growth of the Company, we are now inviting self-motivated and competent individuals to apply for the following positions:

Analyst Programmer / Programmer

Major Responsibilities:
  • Responsible for handling IT service requests and ensuring a good quality of deliverable to fulfill business needs
  • Gather business requirements, prepare functional specifications, technical specifications and test plans
  • Perform program coding, system testing, co-ordinates and supports user acceptance testing and implementation
  • Develop, analyse, enhance, support and maintain application system effectively with team members

Job Requirements:
  • Degree holder in Computer Science or related discipline
  • At least 1 year post-qualification relevant experience
  • Experience in Life Insurance business is preferred but not a must;
  • Experience in application development using Visual Basic 6.0, VB .Net, ASP .Net, XML, C#, Crystal Report and MS SQL Server is a must
  • Good understanding of IT System Development Life Cycle (SDLC)
  • Good analytical and communication skills
  • Independent, self-motivated, a good team player and able to work under pressure
  • Fresh graduates are also considered
  • Candidates with more experience will be considered as Analyst Programmer

Customer Services Representative

Major Responsibilities:
  • Handle phone-in, walk-in enquiries
  • Handle email correspondences
  • Coordinate with teammates to provide timely and quality services to our customers
  • Handle and support any ad-hoc projects or tasks as assigned

Job Requirements:
  • Form 6 or above with minimum 1 year working experience in insurance industry and preferably in customer service call centre environment / frontline counter services
  • Experience in handling customer enquiries
  • Good customer service skill, communication skill and telephone manner
  • Customer focused, positive attitude, self-motivated and willing to learn
  • Proactive, detail-oriented and able to work under pressure in a dynamic and changing environment
  • Good problem-solving capabilities
  • Fluency in spoken English and Cantonese, Putonghua is preferred
  • Good command of written English and Chinese

We offer excellent career prospects and attractive remuneration package to the right candidate. Please mark "Private & Confidential" on the envelope/e-mail in submitting your full resume covering specific achievements, availability, present and expected salary to HR Department of Blue Cross (Asia-Pacific) Insurance Ltd, 29/F, BEA Tower, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon or Fax 3608-2918 or via E-mail hrd@bluecross.com.hk.

Personal Data provided by applicants will only be used for recruitment purposes and be treated in accordance with the Company's Privacy Policy Statement, which is available on our website. Applicants who are not invited for interview within six (6) weeks may consider their application unsuccessful. The Company will retain their applications for a maximum period of six (6) months and may refer suitable applicants to other vacancies within the Company.