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Frequently Asked Questions on Claims for Customers Affected by the Tai Po Fire (click here) |
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Part of claims functions on Super Care have migrated to BlueCross+ from 18 Nov 2025. |
Details
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Beware of scams! |
Details
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Frequently Asked Questions on Claims for Customers Affected by the Tai Po Fire (click here)
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Part of claims functions on Super Care have migrated to BlueCross+ from 18 Nov 2025.
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Beware of scams!
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CNY Flash Sale starts at 11am Hong Kong Time on 2 February!
From 2 February 2026 to 6 February 2026, starting at 11:00 am each day, SmartClub members can redeem an HK$188 ePremium Coupon on this page. The Coupon is only applicable to “Travel Smart” travel insurance and must be used on or before 28 Feb 2026.
During the Promotion Period,starting at 11:00 am each day, the first 3 SmartClub members each day who successfully use an ePremium Coupon obtained from the Promotion to enrol in the “Travel Smart” travel insurance and whose net premium reaches HK$300 or above after applying all discounts, will receive two AIA Carnival admission tickets, each including 50 tokens.
| Terms and Conditions: | |
| 1. | The CNY Flash Sale (“Promotion”) runs from 11:00am Hong Kong Time on 2 February 2026 to 11:59pm on 6 February 2026 (“Promotion Period”). Customer who successfully obtain an HK$188 ePremium Coupon (“Coupon”) during the Promotion Period will receive the Coupon code via email from Blue Cross (Asia-Pacific) Insurance Limited (“Blue Cross”) to his/her email address registered in SmartClub. A daily quota of 50 Coupons will be distributed. |
| 2. | Customer must ensure that their email address registered in SmartClub is accurate and valid. Each registered email address can only obtain one Coupon during the Promotion Period. Blue Cross is not liable for any loss arising from failure to receive the Coupon code due to incorrect or incomplete information provided by the customer. |
| 3. | The Coupon is valid until 28 February 2026 and will expire thereafter. |
| 4. | The Coupon is applicable only for enrolling in the “Travel Smart” travel insurance plan via the Blue Cross HK website or Blue Cross HK App. |
| 5. | Only one Coupon can be used per enrolment and each Coupon can be used once only. The Coupon cannot be exchanged for other gifts or redeemed for cash under any circumstances. |
| 6. | The Coupon can be used in conjunction with other promo codes. Promo code must be entered in the "Promo Code” field during quotation and the Coupon code must be entered in the "ePremium Coupon" field during payment. |
| 7. | After applying the Coupon and promo code, each transaction requires a minimum payment of HK$0.01. |
| 8. | Blue Cross reserves the right to amend the terms and conditions of the use of this Coupon at any time without advance notice. In the event of any disputes, Blue Cross's decision shall be final and conclusive. |
| 9. | No refund will be made for the portion of premium paid using the Coupon in the event of policy cancellation or alteration under any circumstances. |
| 10. | The distribution of the Coupon does not constitute and shall not be construed as an offer to sell, an invitation or inducement to purchase, or a provision of any insurance products to any person in any jurisdiction outside Hong Kong. |
| 11. | During the Promotion Period, starting at Hong Kong Time 11am daily, the first 3 SmartClub members each day who successfully use a Coupon obtained from the Promotion to enrol in the “Travel Smart” travel insurance plan, and whose net premium reaches HK$300 or above after applying all discounts, will receive two AIA Carnival admission tickets (each ticket includes 50 tokens). |
| 12. | The two AIA Carnival admission tickets (each including 50 tokens) will be sent via email to the qualifying SmartClub member’s registered email address within 7 days after the end of the Promotion Period. |
| 13. | Should there be any discrepancy between the English and the Chinese versions of the promotion details and the terms and conditions, the English version shall prevail. Blue Cross reserves the right to vary or cancel the Promotion and/or these terms and conditions at any time without prior notice. |
| 14. | “Travel Smart” is underwritten by Blue Cross, an authorised insurer in Hong Kong. For details of the insurance policy, please refer to the relevant product leaflet. For the exact terms and conditions and the full list of exclusions, please refer to the policy. |
| 15. | All insurance product information available on this website/mobile application does not constitute and shall not be construed as an offer to sell or a solicitation to purchase any insurance product to any person in any jurisdiction outside Hong Kong. Blue Cross is a subsidiary of AIA Group Limited and is not affiliated with or related to Blue Cross and Blue Shield Association or any of its affiliates or licensees in any way. |

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