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Frequently Asked Questions on Claims for Customers Affected by the Tai Po Fire (click here) |
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Part of claims functions on Super Care have migrated to BlueCross+ from 18 Nov 2025. |
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Beware of scams! |
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Frequently Asked Questions on Claims for Customers Affected by the Tai Po Fire (click here)
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Part of claims functions on Super Care have migrated to BlueCross+ from 18 Nov 2025.
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Beware of scams!
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New Year Promotion
From 15 December 2025 to 19 December 2025,starting at 11am each day,the first customer who successfully enrolls in “Travel Smart” Single Trip Cover using the designated promo code with a net premium of HKD$300 or above will receive two tickets to AIA Presents Zhoushen 2025 Shenshen’s Concert Tour – Hong Kong New Year’s Eve Special Edition.
Other customers who enroll in “Travel Smart” Single Trip Cover using the designated promo code with a net premium of HKD$300 or above will receive one Hong Kong Disneyland 1-Day Ticket.
All Promo Codes have been redeemed today.
As a token of our appreciation for your support, we are offering a 35% premium discount
on “Travel Smart” Single-trip or Annual Cover. Simply enroll on or before 31 December
2025 and enter the promo code “FS2025” to enjoy this offer!
| Terms and Conditions: | |
| 1. | New Year Promotion (“Promotion”) begins from Hong Kong Time 11:00am on 15 December 2025 to 11:59pm on 19 December 2025 (“Promotion Period”). Customer who successfully obtain the “Travel Smart Single-trip Cover Promo Code” (“Promo Code”) during the Promotion Period will receive the Promo Code via email from Blue Cross (Asia-Pacific) Insurance Limited (“Blue Cross”) to his/her email address registered in SmartClub. 50 Promo Codes will be distributed daily. |
| 2. | Customer must ensure their email address registered in SmartClub is accurate and valid. Each registered email address can only obtain one Promo Code during the Promotion Period. Blue Cross is not liable for any loss arising from unsuccessful redemption of the Promo Code due to incorrect or incomplete information provided by the customer. |
| 3. | The Promo Code is only applicable to enrolment in “Travel Smart” Single-trip Cover through the Blue Cross HK App or Blue Cross online platform and cannot be used in conjunction with any other offers. |
| 4. | From 15 December 2025 to 19 December 2025, starting at Hong Kong Time 11am daily, the first customer who successfully enrol in “Travel Smart” Single Trip Cover with the Promo Code obtain during the Promotion Period with a net premium of HKD$300 or above will receive two tickets to AIA Presents Zhoushen 2025 Shenshen’s Concert Tour – Hong Kong New Year’s Eve Special Edition. Other customers meeting the same criteria will receive one Hong Kong Disneyland 1-Day Ticket. |
| 5. | The Promo Code is valid until 10 January 2026. Any unused Promo Code after this date will be forfeited. |
| 6. | Blue Cross will notify the first customer each day who qualifies for the concert tickets via email / SMS / phone call within 5 days after the end of Promotion Period, with details on how to redeem the tickets. |
| 7. | The Hong Kong Disneyland 1-Day Ticket will be sent via email to the SmartClb member’s registered email address within 4-6 weeks after the Promo Code expires. |
| 8. | Each Promo Code can only be used once and will not be re-issued. The Promo Code may be transferred to another person but cannot be exchanged for other gifts or redeemed for cash under any circumstances. |
| 9. | Should there be any discrepancy between the English and the Chinese versions of the promotion details and terms and conditions, the English version shall prevail. Blue Cross reserves the right to vary or cancel the Promotion and/or these terms and conditions at any time without prior notice. In the event of any dispute, Blue Cross’s decision shall be final and conclusive. |
| 10. | “Travel Smart” is underwritten by Blue Cross, an authorised insurer in Hong Kong. For details of the insurance policy, please refer to the relevant product leaflet. For the exact terms and conditions and the full list of exclusions, please refer to the policy. |
| 11. | All insurance product information available on this website/mobile application does not constitute and shall not be construed as an offer to sell or a solicitation to purchase any insurance product to any person in any jurisdiction outside Hong Kong. Blue Cross is a subsidiary of AIA Group Limited and is not affiliated with or related to Blue Cross and Blue Shield Association or any of its affiliates or licensees in any way. |

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