TravelSafe Plus (Worldwide & China)

Enjoy life, enjoy travelling with the comprehensive protection that Blue Cross TravelSafe Plus offers you. Three plans are available to give you different levels of benefits. “Super Diamond” and “Super Goldprovide worldwide coverage while “China Plan” covers your journey in the Mainland China.
1. Plan Highlights
2. Schedule of Benefits
3. Premium Table
4. Age Limit
5. Itinerary
6. Important Notes
7. Major Exclusions
8. Claims Procedure
9. FAQs


Plan Highlights

  • Various coverage such as 24-Hour Worldwide Emergency Services, Medical Expenses, Personal Accident, etc., which are recommended by the Travel Industry Council of Hong Kong
     
  • No deductible for all benefits
  • Follow-up medical expenses after the return to Hong Kong
  • Leisure and Non-Professional Sport Protection
      Covering sky and winter sports, trekking, scuba diving, rafting, bungee jumping and various water sports without paying additional premium.
  • Act of Terrorism
        Extension of coverage to Personal Accident, Medical Expenses, Worldwide Emergency Aid, Travel Delay, etc.

  • Emergency Cash Assistance in China
        When traveling to China, you are eligible to receive Emergency Cash Assistance at any BEA branch in China, in the event that you suffer the loss of personal money in a robbery, or travel documents in a robbery or an accident. The maximum cash advance is HK$500 or its equivalent amount in RMB.

  • Automatic Extension
        Automatic extension of insurance coverage for a maximum of 10 days, due to unavoidable delay of the scheduled itinerary without paying additional premium.
  • No limitation on the number of unmarried children aged below 18 (applicable to “Individual + Children” and “Family” packages )


    Schedule of Benefits

    Schedule of Benefits
    Maximum Limit (HK$)
    Super Diamond
    Super Gold
    China
    Worldwide and China
    China & Macau Only
    1) Medical Expenses The cost of qualified medical treatment, surgery and hospitalisation arising from sickness or accidental injury. (Hospital room & board benefit is limited to HK$3,000 per day)
    1,000,000
    300,000
    250,000

     

    Follow-up Expenses
  • Medical expenses reasonably incurred within 90 days after return to Hong Kong.
    100,000
    80,000
    50,000
     
  • For bone-setting & acupuncture treatment arising from accidental injury. (Maximum limit per visit per day shall be HK$200)
      5,000
     3,000
    2,000 
    2) Overseas Hospital Cash Allowance HK$500 per each complete day of the Insured Person’s hospital confinement.
    10,000
    5,000
    Not Applicable
    3) 24-Hour Worldwide Emergency Aid
     
     
     
    Emergency Evacuation1 Evacuation to the nearest facility capable of providing adequate medical care.
    Unlimited
    Unlimited
    Unlimited
    Repatriation1 Repatriation to the Place of Origin with the physician’s recommendation.
    Unlimited
    Unlimited
    Unlimited
    Hospital Deposits Guarantee1 Guarantee to pay the required hospital admittance fees.
    40,000
    40,000
    40,000
    Additional Costs of Travel and Accommodation For returning the Insured Person to the Place of Origin and the additional accommodation costs for ONE insured travelling companion due to serious medical condition of the Insured Person.
    40,000
    15,000
    15,000
    Family Member Visit For up to 2 immediate family members who incur reasonable additional accommodation and travelling expenses to take care of the Insured Person who is hospitalised for more than 3 days or passed away abroad.
    40,000
    15,000
    15,000
    Return of Insured Children Reasonable additional accommodation and travelling expenses for the return to the Place of Origin of the Insured Person's dependent children (aged below 18).
    40,000
    15,000
    15,000
    Repatriation of Mortal Remains1 Repatriation of the mortal remains to the Place of Origin.
    Unlimited
    Unlimited
    Unlimited
    Burial and Funeral Cost of necessary formalities, burial and funeral expenses.
    20,000
    10,000
    10,000
    Referral Services  
    Such as legal assistance, interpreter, replacement of lost travel document or air-ticket, etc.
    4) Personal Accident2 Accidental Death / Permanent Total Disablement (including Act of Terrorism)
    600,000
    300,000
    300,000
      Travelling on board a Public Conveyance3 Personal Accident benefits will be doubled if the Insured Person is travelling as a fare paying passenger on board a public conveyance or a coach being arranged by travel agency.
     1,200,000
     600,000
     600,000
    5) Major Burns For Third Degree Burns with burnt areas equal to or greater than 5% of total body surface area.
    200,000
    100,000
    100,000
    6) Cancellation Charges Irrecoverable prepaid tour cost and airfares in the event of death, serious sickness or injury of the Insured Person, immediate family members, or an insured travelling companion or close business partner, fire or flooding damage to the Insured Person’ s home in Hong Kong within 10 days before the departure date, etc.
    30,000
    5,000
    3,000
    7) Curtailment of Trip Irrecoverable unused portion of prepaid travel fare or accommodation deposit and the additional public transportation expenses incurred for returning to the Place of Origin as a direct result of death, serious injury/ sickness of the Insured Person, immediate family members or an insured travelling companion or close business partner; hi-jack; natural disaster at the planned destination which prevent the Insured Person from continuing with the Journey.
    30,000
    5,000
    3,000
    8) Travel Delay The delay of scheduled public conveyance over 6 consecutive hours due to adverse weather conditions, natural disaster, act of terrorism, industrial action, hijack, technical or other mechanical breakdown of public conveyance, the Insured Person can claim either
     
     
     

    - Additional Public Conveyance Expenses OR

    10,000
    2,500
    Not Applicable

    - Cash Allowance - HK$250 for each full 6-hour delay.

    1,000
    500
    250
    9) Baggage Delay Cash allowance for at least 6-hour deprivation of baggage from the time of arrival at destination abroad due to delay or misdirection in the delivery.
    1,000
    500
    250
    10) Baggage Loss, physical breakage or damage directly resulting from theft, robbery, burglary or accident of the Insured Person's property.
    20,000
     
    5,000
     
    3,000
     
    (Maximum limit for any one article or pair or set of articles)
    3,000
    2,000
    1,000
    11) Loss of Travel Documents Cost of obtaining replacements of travel documents and tickets, additional transportation and accommodation expenses incurred to obtain such replacement arising from theft, robbery, burglary or accidental loss.
    20,000
    5,000
    2,000
    (Maximum limit for travel expenses and accommodation per day)
    2,000
    1,000
    500
    12) Personal Money4 Loss of banknotes, cash and traveller cheques arising from theft, robbery or burglary.
    3,000
    2,000
    1,000
    13) Personal Liability Indemnity against legal liability to a third party in respect of accidental bodily injury or property damage.
    1,000,000
    500,000
    250,000
    14) Golfer "Hole-in-One" One-off bar expenses payable in the event of the Insured Person achieving a “Hole-in-One” at any recognised golf course.
    3,000
    1,000
    500
    15) Loss of Home contents Loss of the household contents of the Insured Person’ s unoccupied home in Hong Kong arising from burglary during the Journey.
    25,000
    5,000
    3,000
    (Maximum limit for any one article or pair or set of articles)
    5,000
    2,000
    1,000
    1 Requires Blue Cross’ prior approval before any assistance or payment of deposits is guaranteed.
    2 The sum insured for aged below 18 and aged over 70 shall not exceed HK$150,000.
    3 The sum insured for aged below 18 and aged over 70 shall not exceed HK$300,000.
    4 Not applicable for person of age below 10.

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    Premium Table (HK$)
     

    Super Diamond Plan

    Super Gold Plan

    China Plan

    For period upto (days)
    Worldwide and China
    China and Macau Only
    Individual

    Individual+ Children*

    Family#
    Individual
    Individual+ Children*
    Family#
    Individual
    Individual+ Children*
    Family#
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30

    Each additional
    5-day for period
    over 30 days

    120
    130
    140
    173
    190
    230
    250
    300
    312
    333
    367
    400
    410
    425
    440
    450
    463
    478
    486
    495
    505
    513
    521
    529
    539
    549
    561
    574
    589
    605
    95
    180
    195
    210
    260
    285
    345
    375
    450
    468
    500
    551
    600
    615
    638
    660
    675
    695
    717
    729
    743
    758
    770
    782
    794
    809
    824
    842
    861
    884
    908
    143
    276
    299
    322
    398
    437
    529
    575
    690
    718
    766
    844
    920
    943
    978
    1012
    1035
    1065
    1099
    1118
    1139
    1162
    1180
    1198
    1217
    1240
    1263
    1290
    1320
    1355
    1392
    219
    90
    98
    110
    124
    135
    153
    174
    185
    190
    195
    204
    210
    217
    225
    234
    242
    250
    256
    263
    270
    278
    285
    292
    300
    309
    317
    325
    332
    340
    347
    40
    135
    147
    165
    186
    203
    230
    261
    278
    285
    293
    306
    315
    326
    338
    351
    363
    375
    384
    395
    405
    417
    428
    438
    450
    464
    476
    488
    498
    510
    521
    60
    207
    226
    253
    285
    311
    352
    400
    426
    437
    449
    469
    483
    499
    518
    538
    557
    575
    589
    605
    621
    639
    656
    672
    690
    711
    729
    748
    764
    782
    798
    92
    40
    50
    55
    72
    82
    93
    105
    115
    130
    143
    158
    170
    178
    185
    191
    195
    201
    206
    210
    215
    218
    223
    228
    233
    238
    242
    248
    253
    259
    270
    45
    60
    75
    83
    108
    123
    140
    158
    173
    195
    215
    237
    255
    267
    278
    287
    293
    302
    309
    315
    323
    327
    335
    342
    350
    357
    363
    372
    380
    389
    405
    68
    92
    110
    127
    166
    189
    214
    242
    265
    299
    329
    363
    391
    409
    426
    439
    449
    462
    474
    483
    495
    501
    513
    524
    536
    547
    557
    570
    582
    596
    621
    104
    Maximum Period up to

    180 days

    90 days

    * No limitation on the number of unmarried children aged below 18.
    # Include parents and any number of unmarried children aged under 18.

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    Age Limit

    -
    Insurable ages are 6 weeks to 85 years old. Individually insured children under the age of 18 must obtain the consent from the parent or guardian.

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    Conditions for Coverage

    Super Diamond and Super Gold
    -
    The journey shall depart from Hong Kong, or depart from abroad and end in or pass through Hong Kong;
    -
    Otherwise, the travel arrangement must be made and paid in Hong Kong.
     
    China Plan
    -
    The journey shall depart from Hong Kong; or
    -
    The journey shall depart from Macau, and the travel arrangement must be made and paid in Hong Kong.
     
    During the policy effective period, the complete journey is under coverage.

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    Important Notes

    1
    No cancellation and premium refund are allowed once the policy is issued.
    2
    An Insured Person can only be covered under one Insurance Certificate / Policy for the same insured Journey (except the free insurance provided by the travel agent). If the Insured Person is covered under more than one Certificate / Policy underwritten by Blue Cross for the same Journey, the liability of Blue Cross in respect of any one Insured Person for the same Journey is limited to the maximum benefits payable under one Insurance Certificate.
    3
    This policy is valid for the purpose of leisure travel or business travel (limited to administrative and non-manual works only).
    4
    If you must designate a beneficiary, please fill in the beneficiary designation form. For enquires, please contact Blue Cross Travel Insurance Hotline on (852)3608 2932 during office hours or download the form at www.bluecross.com.hk.

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    Major Exclusions

    1

    War (whether declared or not), invasion, act of foreign enemies, civil war, revolution and civil unrest.

    2
    Performing duties as a member of armed forces or law enforcing agencies.
    3
    Any willful, malicious and unlawful or deliberate act.
    4
    Nuclear fission, nuclear fusion or radioactive contamination.
    5
    Any biological, chemical and / or nuclear Terrorist Act.
    6
    Any pre-existing conditions, suicide, self-inflicted injury, childbirth, miscarriage, dental treatment (except as necessitated by accidental injuries to sound natural teeth), insanity, alcoholism or drug addiction, venereal disease, AIDS or AIDS related complex.
    7
    Any professional sports or where an insured person would or could earn income or remuneration from engaging in such sport or game. Racing of any kinds and competition.
    8
    Losses not reported within 24 hours to the authorities (such as airlines, travel agent, police, etc..) and failure to provide the report certified by the relevant authorities.
    9
    Personal liabilities arising from use or operation of vehicles, aircraft, watercraft or weapons.
    10
    Flying as a pilot or member of the crew of any aircraft.

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    Claims Procedure

    -
    Notice of claim must be given to Blue Cross within 30 days of the expiry of his / her policy. All claims shall be made together with satisfactory proof including reports from hospital, physician, police, airlines or other responsible authorities. Claim form is available online at www.bluecross.com.hk or upon request.

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    FAQs

      Can I extend the insurance period after the journey has commenced?
      You can extend the insurance period subject to the following:
     
    • Apply for extension before the insurance expires, together with extra premium.
    • Fill in the application form and send it to Blue Cross for underwriting and issue of certificate.
    • Maximum number of days under cover, from the start of insurance period till the end of extended period, shall not exceed the limit of the plan selected.
      Will I be under cover if I reach the age limit after application?
      No benefit will be provided once you have reached the maximum age limit.

      Can my child aged below 18 buy travel insurance alone?
      The Insured Person under age 18 can buy travel insurance alone provided that the name of applicant should be his/her parent, guardian or an appointed third party.

      To claim follow-up medical expenses, must I consult a local doctor during the journey abroad?
      To be eligible for follow-up medical expenses after return to Hong Kong, you must have sought medical treatment during your overseas journey for the same sickness or accident.

      If I cannot join the travel tour because my child is ill and admitted to a hospital, can I cancel the travel insurance and ask for refund?
      The Insurance Certificate cannot be cancelled and no refund will be made after it is issued. However, under such a circumstance, you can claim the benefit of "Cancellation Charge" according to its terms and conditions.

      Can travel insurance be taken out after the journey has commenced?
      Travel insurance must be arranged and bought before the journey commences.

      Can I claim the same benefit from 2 different travel insurers?
      Except the benefits of "Personal Accident", "Hospital Cash Allowance and cash allowance of Travel Delay" and "Baggage Delay", the loss fully covered by another travel insurance policy will not be paid; if the loss is not fully recovered, the excessive amount can be claimed from Blue Cross up to the benefit limit.

      Will the loss resulted from terrorist act be under cover?
      Such loss is protected under the sections of Personal Accident, Medical Expenses, Worldwide Emergency Aid and Travel Delay etc., except the terrorist act by means of biological, chemical and/or nuclear attack.

      If I encounter terrorist attack when travelling on a public transport vehicle, can I claim Double Benefits under the section of Personal Accident?
      The benefits of Personal Accident are payable under this circumstance but not including Double Benefits.

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    The above product(s) is/are offered for sale in Hong Kong only and are underwritten by Blue Cross (Asia-Pacific) Insurance Limited, an authorised insurer in Hong Kong.
    © Copyright. Blue Cross (Asia-Pacific) Insurance Limited . All rights reserved.