Blue Cross (Asia-Pacific) Insurance Limited (“Blue Cross”), a wholly-owned subsidiary of the Bank of East Asia (“BEA”) Group, has been serving Hong Kong for over 35 years.

Blue Cross provides a full spectrum of life and general insurance services for individual and corporate customers. Its products are distributed through the BEA network of over 100 branches, intermediaries, strategic partners and corporate website. With strong customer orientation, Blue Cross has received a number of awards in recognition of its product innovation and outstanding services.

Customer Service Representatives

Handle enquiries and complaints
Handle email correspondences and process phone orders
Face to face counter services
Assist in data collection from customers
Coordinate with teammates to provide timely and quality services to our customers
F.7 or above
At least 3 years' hotline experience in the insurance industry
Completion of IIQE paper 1,2,3,5, preferably with HKSI qualification as well
Mature and able to resolve complex cases and complaints
Good service attitude and customer-oriented
Good command of both spoken and written English and Chinese
A good team player with the ability to work independently and under pressure

Senior Analyst Programmer - Life Insurance (1-year Contract)

System analysis and design
Application programming
System testing and documentation
System migration and change request preparation
Degree holder in Computer Science or equivalent
Solid experience in Life and Unit-linked system development and enhancement
At least 6 years' hands-on technical experience in Visual Basic, Visual Basic.Net, Visual C, MQ series, True DB Grid, Citrix, MS SQL database and Crystal Reporting
Strong interpersonal skills, hardworking, committed team player, can work independently and under pressure
Good command of both spoken and written English & Chinese

Programmer - Life Insurance

Application programming
System functions - Unit testing
System testing and documentation
System migration and change request preparation
Degree holder in Computer Science or equivalent
Solid experience in Life and Unit-linked system development and enhancement
At least 2 years' hands-on technical experience in Visual Basic, Visual Basic.Net, Visual C, MQ series, True DB Grid, Citrix, MS SQL database and Crystal Reporting
Experienced in system analysis and system design with good programming and problem solving skills
Good understanding of system development, support and maintenance system life cycle
Excellent command of both spoken and written English & Chinese
Effective interpersonal skills, hardworking, self-motivated, committed team player, can work independently and under pressure

Assistant Manager, Sales & Distribution (Medical & Group Life)

Responsible for the business development of Employee Benefits, especially in SME segment
Up-sell/cross-sell individual medical products
Lead/manage a sales team to achieve company's objectives
Maintain and develop distribution channels
Build a strong network with business partners
Degree holder with IIQAS qualifications
At least 5 years' sales & marketing experience in the insurance industry
Excellent command of spoken and written English & Chinese
Self-motivated, strong drive and ambitious
Good presentation and communication skills with analytical mind
Mature and able to work independently

Sales Support Officer

Assist in project writings and preparing sales materials
Provide clerical/administrative support to the business heads and division head
Maintain sales support system and compliance issues on sales areas
Assist in preparation of interim/annual reports and regular sales reports
University graduate with major in English is preferred
2 years' relevant working experience with IIQE qualification
Good command of both spoken and written English and Chinese
A good team player with the ability to work independently

We offer excellent career prospects and attractive remuneration package to the right candidates. Please mark "Private & Confidential" on the envelope/e-mail in submitting your full resume covering specific achievements, availability, present and expected salary to HR Department of Blue Cross, 29/F, BEA Tower, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon or Fax 3608-2918 or via Email hrd@bluecross.com.hk .

Personal Data provided by applicants will only be used for recruitment purposes and be treated in accordance with the Company's Personal Data Policy, a copy of which will be provided upon request. Applicants who are not invited for interview within six weeks may consider their application unsuccessful. The Company will retain their applications for a maximum period of 12 months and may refer suitable applicants to other vacancies within the Company.